Once you submit your reward claim, our team reviews your documentation and eligibility as quickly as possible. Here's what to expect while your claim is being processed.
| 30 days | Please allow up to 30 days for validation and processing after you submit your claim. |
How you'll receive your reward
After your claim is reviewed, validated, and processed, we'll send your reward redemption link to the email address connected to your Opencare account. Keep an eye on your inbox — and check your spam or promotions folder just in case.
Tip: Make sure the email address on your Opencare account is up to date — that's where your redemption link will be sent.
Want to check your status?
You can see where things stand at any time by logging into your Opencare account.
Haven't heard back yet?
If more than 30 days have passed and you haven't received an update, please reach out.
No worries—our Support Team is here to help!
📧 Email us |
💬 Live Chat |