I'm not happy with my appointment! Am I eligible for the Smile Guarantee Program?
We're sorry to hear that the dental practice/provider didn't live up to your expectations and thank you for the feedback!
| In this article you will find the requirements you need to meet in order to be eligible for our Smile Guarantee Program. |
To ensure you and our dentists are treated with fairness, we cannot guarantee claims (even within 30 days). To be eligible:
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You must complete a new patient exam and any dental service (like cleaning), at minimum.
- Note: Consultations do not qualify for a gift card.
- You, as the patient, are at least 18 years old on the date of the dental appointment.
- You have not previously claimed an Opencare offer in the past 2 years (even if you're using a different email address to create a new Opencare account).
- Your appointment was booked through the Opencare online platform: www.opencare.com only. Appointments scheduled by telephone, in person, or by other means, do not qualify for a gift card.
- Your appointment was booked using the name on your Opencare member account. If a single account was used to book 2 or more patients, only one patient will be able to claim a reward.