The best way to reach your dental office is through your Opencare account. It's where you message the office, and you can manage your appointment and your reward in the same place.
Message your office
- Log in to your Opencare account.
- Go to Appointments and open your appointment.
- Send your message. It goes straight to the office.
On the same page you can also find the office's phone number and reschedule or cancel your appointment.
Log in to OpencareDon't reply to Opencare emails
If you hit Reply on an email from Opencare, your message comes to Opencare, not to your dental office. The office never sees it, and your appointment may be delayed.
When your office sends you a message, we email you with the subject New Message from [office name]. Click the Reply to Message button in that email. It opens your Opencare account so you can answer the office.
Other ways to reach your office
- Reply to their text messages. Texts about your appointment come from a number that goes straight to the practice.
- Call them. Their phone number is on your appointment page in your Opencare account.
The office offered me appointment times. How do I pick one?
Some offices send numbered times, for example "(1) November 10th at 11:00 AM". Reply to the office from your Opencare account with the number of the time you want. If none work, reply 0 and add the days and times that suit you better. Reply quickly, because offices only hold times for a short while.
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